Spatial Audio is working on my iPhone 8plus but in my Xs it’s not available

I was use AirPods Pro 2 and in my iPhone 8plus Spatial Audio available but in my Xs it says like Spatial Audio is not Available

iPhone XS, iOS 17

Posted on Oct 20, 2023 10:52 AM

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Question marked as Top-ranking reply

Posted on Oct 21, 2023 11:25 AM

Hey Arisri,


With Spatial Audio working on one iPhone and not the other, let's double-check those settings. First, do you have Mono Audio turned on by accident? To check tap Settings > Accessibility to find out. If it is turned on, turn it off and try Spatial Audio again.


If that's not the case, do you have any headphone accommodations turned on? The following resource says "Some device settings, including Follow iPhone, Balance, Mono audio, and Headphone Accommodations, can affect how Spatial Audio works." here: Use or turn on Spatial Audio for AirPods and Beats - Apple Support


So let's check those settings to find out using this guide: Customize headphone audio levels on your iPhone or iPad - Apple Support


Let us know what you find.


Take care!


1 reply
Question marked as Top-ranking reply

Oct 21, 2023 11:25 AM in response to Arisri

Hey Arisri,


With Spatial Audio working on one iPhone and not the other, let's double-check those settings. First, do you have Mono Audio turned on by accident? To check tap Settings > Accessibility to find out. If it is turned on, turn it off and try Spatial Audio again.


If that's not the case, do you have any headphone accommodations turned on? The following resource says "Some device settings, including Follow iPhone, Balance, Mono audio, and Headphone Accommodations, can affect how Spatial Audio works." here: Use or turn on Spatial Audio for AirPods and Beats - Apple Support


So let's check those settings to find out using this guide: Customize headphone audio levels on your iPhone or iPad - Apple Support


Let us know what you find.


Take care!


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Spatial Audio is working on my iPhone 8plus but in my Xs it’s not available

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