You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cancelled gift card and no money back

Today I bought a usd200 apple gift card and I paid with a DEBIT CARD. Few mins later I saw the debit in my bank account. After 4 hours still in processing status. Because of the delay, I cancelled it. But I do not have the money back in my account!! Help!!

Posted on Oct 20, 2023 10:55 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2023 9:39 PM

Hi martin_p_s

welcome to the Apple (user-to-user) Community.


Re: "Cancelled gift card and no money back" :

"After 4 hours still in processing status. Because of the delay, I cancelled it".


Wondering where you were "processing" the gift card ?


Seems Apple Gift Cards can not be exchanged for Cash:

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support


A Gift Card generally needs to be redeemed so the funds are available for use:

How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If needed: See the article below for what payment methods you can use in your country or region:

(ie: Are gift cards listed) Payment methods that you can use with your Apple ID - Apple Support

_____________________

More support if needed:

Official Apple Support


See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Oct 20, 2023 9:39 PM in response to martin_p_s

Hi martin_p_s

welcome to the Apple (user-to-user) Community.


Re: "Cancelled gift card and no money back" :

"After 4 hours still in processing status. Because of the delay, I cancelled it".


Wondering where you were "processing" the gift card ?


Seems Apple Gift Cards can not be exchanged for Cash:

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support


A Gift Card generally needs to be redeemed so the funds are available for use:

How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


What to do: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support


If needed: See the article below for what payment methods you can use in your country or region:

(ie: Are gift cards listed) Payment methods that you can use with your Apple ID - Apple Support

_____________________

More support if needed:

Official Apple Support


See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support


All the best :-)

Cancelled gift card and no money back

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.