Apple ID won't let me change my recovery email

i’m trying to change my apple id to my current email but it won’t let me change my notification email, support email or i’d on either the site or the device.



[Re-Titled by Moderator]


iPhone 6, iOS 10

Posted on Oct 20, 2023 1:39 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2023 12:48 PM

Hello applemustbestopped,


We would like to see ho we can help you with your recovery email. Has this email address been used with an Apple ID at anytime, or are you using two-factor authentication? If so, this would be expected behavior. Check out this link for more information: About your Apple ID email addresses - Apple Support


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 21, 2023 12:48 PM in response to applemustbestopped

Hello applemustbestopped,


We would like to see ho we can help you with your recovery email. Has this email address been used with an Apple ID at anytime, or are you using two-factor authentication? If so, this would be expected behavior. Check out this link for more information: About your Apple ID email addresses - Apple Support


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID won't let me change my recovery email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.