Lacie mobile drive secure

Actually, the best thing you can do with any external hard drive upon setting it up for the first time is to format it. Doing this rids it of the bloatware that drive manufacturers are paid to preload on it.

Did you format the drive upon first use? This Apple Support article details how to do this: Erase and reformat a storage device in Disk Utility on Mac - Apple Support

uclan1 wrote:

Yes I did but I still can’t use the toolkit

Then try explaining what’s wrong…

Saying you can’t use it doesn’t tell us anything about what might potentially be wrong.

No idea what you're referring to when you say "toolkit".

You don't need or want it. It will just get in the way.

Ah...so if Toolkit is still on the hard drive....it wasn't erased and formatted?