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User profile for user: Cowgirldld
Cowgirldld Author
User level: Level 1
4 points

Printer connection

Installing Epson printer. Downloaded associated software, goes thru process but ends with “printer can’t be found”. What am I missing

iMac 21.5″, OS X 10.11

Posted on Oct 20, 2023 3:35 PM

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User profile for user: rkaufmann87
rkaufmann87
User level: Level 10
144,910 points

Posted on Oct 20, 2023 4:16 PM

To be honest there is no reason to use any Epson software. Please uninstall any that you have added. Then follow the instructions in Add a printer to your printer list so you can use it on Mac - Apple Support


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User profile for user: Jack-19
Jack-19
User level: Level 8
46,062 points

Oct 20, 2023 3:40 PM in response to Cowgirldld

Hi there!


What is the model of the Epson printer you're trying to connect to? Also, let us know what model your Mac is and what version of macOS you’re using. The simplest way to find out is About This Mac, available by choosing About This Mac from the Apple menu  in the upper-left corner of your screen. 


Thanks!


-jack

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Printer connection

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