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Why do I have to provide my card information for every free app?

iPhone 14, iOS 17

Posted on Oct 20, 2023 4:43 PM

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Question marked as Top-ranking reply

Posted on Oct 21, 2023 1:58 PM

Hi Cali1305,


When you see a message about verification required to download apps from the App Store, the steps below can assist you with this:


Add a new, valid payment method, then remove the old payment method. If you have an unpaid balance, the new payment method is charged automatically. When the outstanding balance has been paid, you can make new purchases or use subscriptions again.

Change your payment method


This information is from If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support.


Once you've added the new payment method, you should be able to download free apps without the verification process.


Take care.

1 reply
Question marked as Top-ranking reply

Oct 21, 2023 1:58 PM in response to Cali1305

Hi Cali1305,


When you see a message about verification required to download apps from the App Store, the steps below can assist you with this:


Add a new, valid payment method, then remove the old payment method. If you have an unpaid balance, the new payment method is charged automatically. When the outstanding balance has been paid, you can make new purchases or use subscriptions again.

Change your payment method


This information is from If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support.


Once you've added the new payment method, you should be able to download free apps without the verification process.


Take care.

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