You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Purchased Music Album using iTunes on computer with W10, four songs "are not authorized"

I purchased a 12 album song and only 8 of th esongs downloaded properly, Four songs "were not authorized". Why these random 4 songs from the new Rolling Stones album Hackey Diamonds


The songs were downloaded to my desktop computer using iTunes . The computer has Windows 10. Eight songs were okay. Why were 4 songs not authorized when the computer is authorized in the My Account section of iTunes The other 8 songs were authorized. What's up. How do I get my 4 songs? They won't play from the playlist.


[Edited by Moderator]

Windows, Windows 10

Posted on Oct 20, 2023 8:16 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2023 8:22 PM

They didn't download properly. Delete and redownload them; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.


(245993)

3 replies

Apr 5, 2024 10:37 PM in response to Niel

The download is not the problem.

i have purchased music going back to 2012 and now my purchases ‘are not authorized’ which is BS! I have receipts for the purchases I have all online help which does not work, this started happening after the past 2 updates. Seems to me Apple is trying drive people to Apple streaming which is a cash cow for them. I’d rather purchase my music to support my favorite artists. If this is the way music is going no wonder why piracy was GOD back in the day. I have no problem buying my music at all but when my options and past purchases negated it’s time to move on to less greedy providers.

Apr 6, 2024 3:38 AM in response to mcb5150

mcb5150 wrote:

The download is not the problem.

Regardless of whether it is the problem, the suggested solution does fix this issue for a newly downloaded track.


Perhaps your songs have become corrupted (it can happen). Follow Niel's suggestions (both of them if necessary), using one track only (as a test). If that works, do any other songs that have the issue.

Purchased Music Album using iTunes on computer with W10, four songs "are not authorized"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.