Banner notifications of FaceTime does not go away on my MacBook Air and I have restarted, as well as have it updated to the Sonoma. My FaceTime notification is off on my MacBook Air but I still get the banner notification when someone FaceTime me. This MacBook Air is from 2020 and the model number is A2179. How can I get rid of the banner even though my notification is off on my MacBook Air?
MacBook Air (2018 – 2020)
Hello princess_02,
Thank you for reaching out in Apple Support Communities. Have you restarted your Mac to see if the notifications for the banner continue to appear for FaceTime? This is a step that can help resolve unexpected behavior. If needed, here's how: Shut down or restart your Mac - Apple Support
Now if a restart was performed, we recommend to restart your Mac in safe mode. This is a step that can help clear out some caches on your Mac. Once you're in safe mode, please restart the Mac as normal and test to see if that helps. Here's how to restart a Mac in safe mode:
Start up your Mac with Apple silicon in safe mode
1. On your Mac, choose Apple menu> Shut Down.
2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
3. Press and hold the power button on your Mac until “Loading startup options” appears.
4. Select a volume.
5. Press and hold the Shift key, then click Continue in Safe Mode.
6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.
These steps are outlined here: Start up your Mac in safe mode - Apple Support
Kind regards.
I have tried both however my notification banner for FaceTime will not go away even though it's off in settings. I guess I will wait till the new update for MacBook Air and see if it goes away then.
Hi princess_02,
If this occurs in safe mode as well, there may be a system-wide issue. You could try reinstalling macOS which can resolve many issues like this. Full guidance can be found in How to reinstall macOS.
Or you can reach out to Apple Support to take a closer look at the issue with an advisor. In that case, reach out from Get Support.
All the best.
Notification banners won't go away on MacBook Air
