You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software Update failing on High Sierra: (NSURLErrorDomain error -1012.)

When I try to run Software Update (on High Sierra), I get the following error:

"An error has occurred / This operation couldn't be completed. / (NSURLErrorDomain error -1012.)"


I've been trying a few solutions I've found here and on google, but I don't want to make the problem worse by trying something more complicated that I don't fully understand, so guidance would be appreciated.


I noticed I've had a few 'network' related errors popping up in different places the last few weeks, so I think this is another one, and I suspect they are all part of the same problem. Hopefully these can give you a clue:


-screen sharing (with Apple support) won't connect any more. it says it's connected but they see nothing.

-adding new accounts in SystemPreferences>InternetAccounts fails to load remote web content.

-when I connect new iPhone 15 - 7.0.3, high sierra will prompt to install update to support the device, but the download fails to establish after I click to install.

-High Sierra installer 1) downloaded from Mac App Store or 2) from Recovery Install, both fail to connect to servers during attempted installations.

-and now software update.


As a test, I installed a clean High Sierra on another drive (same Macbook Pro) and 4 of those 5 issues don't occur on the clean system. I can't test screen sharing or I might be 5 for 5.


I tried reinstalling High Sierra on top of itself (on the problem system), but I still get the same errors afterward.


I tried a different internet connection, but no change.


I have NO VPN.

I have tried with built-In firewall disabled.

I have Little Snitch, but it's disabled.


Ideas?

Help?


MacBook Pro 17″

Posted on Oct 21, 2023 10:21 AM

Reply
49 replies

Software Update failing on High Sierra: (NSURLErrorDomain error -1012.)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.