my phone will not transfer my photo to my Mac Air

I am try to transfer my photos to my Mac and it not doing it

iPhone 14, iOS 17

Posted on Oct 21, 2023 10:51 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2023 5:59 PM

Hello prbrains,


As mentioned above, you may want to include more detailed information about what exactly you're experiencing. What kind of noise are you hearing? What version of the macOS is currently on the Mac? Look here to determine what version is being used: Find out which macOS your Mac is using - Apple Support.


If you haven't already, check to see if a different cable works to connect your device to the Mac, and allows the transfer of your photos. If not, do you see an error message? If so, what does the error message say?


Do you have the Photos app open when you transfer the photos? If so, do you see the option to Import All New Photos? The more information you post, the quicker others in the Community can isolate the issue and offer solutions.


Another option to consider would be to use AirDrop to share and receive your photos. Here are the steps for that process: How to use AirDrop on your iPhone or iPad - Apple Support. Or, you can use Image Capture as well: Transfer images in Image Capture on Mac - Apple Support.


We hope this information helps you out.


Kind regards!

3 replies
Question marked as Top-ranking reply

Oct 23, 2023 5:59 PM in response to prbrains

Hello prbrains,


As mentioned above, you may want to include more detailed information about what exactly you're experiencing. What kind of noise are you hearing? What version of the macOS is currently on the Mac? Look here to determine what version is being used: Find out which macOS your Mac is using - Apple Support.


If you haven't already, check to see if a different cable works to connect your device to the Mac, and allows the transfer of your photos. If not, do you see an error message? If so, what does the error message say?


Do you have the Photos app open when you transfer the photos? If so, do you see the option to Import All New Photos? The more information you post, the quicker others in the Community can isolate the issue and offer solutions.


Another option to consider would be to use AirDrop to share and receive your photos. Here are the steps for that process: How to use AirDrop on your iPhone or iPad - Apple Support. Or, you can use Image Capture as well: Transfer images in Image Capture on Mac - Apple Support.


We hope this information helps you out.


Kind regards!

Oct 22, 2023 10:59 AM in response to prbrains

Hi there prbrains,


We see you checked out a related article to reach Apple Support Communities that covers how to transfer photos from your iPhone to your Mac: Transfer photos and videos from your iPhone or iPad to your Mac or PC - Apple Support


If that's not working, please reply with a detailed description of what happens when you try. We'll take a closer look from there.


Thanks!

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my phone will not transfer my photo to my Mac Air

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