Persistent horizontal lines appear on iMac screen
I am reaching out to share an ongoing issue I, along with several other users, have been experiencing with our iMac 24-inch models, and to seek a collective resolution.
Problem Description:
- Persistent horizontal lines appear on the screen, which significantly hampers the usability and visual appeal of the device.
- This problem arises without any physical damage, and despite the stationary nature of the device.
Steps Taken:
- Connected to an external display: The external display works fine, indicating the issue is with the iMac's internal display.
- Reinstalled the OS: The problem persisted post reinstallation.
- Avoided operating the iMac for a week: No change in the situation.
Concerns:
- The cost of screen replacement is high, and there's no assurance that it will resolve the issue permanently.
- The quality concern is alarming especially for a brand that positions itself as a premium segment player.
- The support received thus far has been unsatisfactory, with no definitive solutions provided apart from a costly screen replacement suggestion.
Please do not ask us to visit to service center and replace the screen for 650USD + , problem happens mostly after warranty.
[Edited by Moderator]
iMac (M1, 2021)
