How to fix that not all messages I see on my MBP running Sonoma 14.0 and iPhone 11 running 16.7.1 are showing up on my new iPad Air (5th gen) running 16.7.1 ?

Question

Level 2

250 points

How to fix that not all messages I see on my MBP running Sonoma 14.0 and iPhone 11 running 16.7.1 are showing up on my new iPad Air (5th gen) running 16.7.1 ?

How to fix that not all messages I see on my MBP running Sonoma 14.0 and iPhone 11 running 16.7.1 are showing up on my new iPad Air (5th gen) running 16.7.1 ? I have looked at the settings for iCloud on both my iPhone and iPad and both appear to be set up the same.

I will load screen shots from the settings on my iPhone, iPad and MBP to hopefully help solve my problem. Any suggestions, answers, help?

Michelle

These are from my iPhone 11

These are from my iPad Air 5th gen

This is from my MBP

iPad Air (5th generation)

Posted on Oct 21, 2023 12:06 PM

Reply

Answer 1

jmarse1

Community Specialist

Oct 22, 2023 11:48 AM in response to BellaMichelle

Hi BellaMichelle,

iCloud for Messages would need to be set up on all devices to have them sync. You'll need to make sure each device on your account is set up properly per Set up iCloud for Messages on all your devices - Apple Support

If they are all set up correctly and you still have issues, you can reach out to Apple here: Get Support

Cheers.

Reply

Answer 2

BellaMichelle Author

Level 2

250 points

Jan 6, 2024 12:03 PM in response to jmarse1

Thanks for reaching out to my question. In the end, I did have to call Apple and they walked through the set up with me. There was some small change that I would never have seen based on the directions, etc. The tech person was very nice and helped me clear the problem. I am sorry to say that I don't remember now what the issue was. I SHOULD have come back here right away and shared what it was. Unfortunately, my job was blowing up due to multipole changes across our systems and staying afloat was taking all my energy. I promise to do better next time.

If anyone knows how I can look into my apple account and see if there is a comment from the person after they helped me, I am happy to go there and bring the info back here for any other user who might run into this issue.

Happy New Year!

Reply

How to fix that not all messages I see on my MBP running Sonoma 14.0 and iPhone 11 running 16.7.1 are showing up on my new iPad Air (5th gen) running 16.7.1 ?

Similar questions