How can I tell if my iphone is cloned?

It's like the phone has a mind of it's own. Sometimes I cannot even look at my own name details or look at family sharing. I literally get sign in codes like my device is another device. From settings, then to the bottom of the Apple ID, iCloud, Media & Purchases page; instead of it showing the name of my iphone ... the wheel just scrolls round and round on that line.

Posted on Oct 21, 2023 12:32 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Oct 22, 2023 12:27 PM

Hello IljhaG,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with accessing certain aspects of your iPhone in Settings. Have you tried restarting your iPhone? This simple step resolves a multitude of issues: Restart your iPhone - Apple Support


"How to restart your iPhone X, 11, 12, 13, or later


Press and hold either volume button and the side button until the power-off slider appears.


Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.


To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If that doesn't resolve the issue, does your iPhone need updating to iOS 17.0.3? Do you have a recent backup for the data in your iPhone in iCloud or your computer? If not, we recommend that you create one as described here: How to back up your iPhone, iPad, and iPod touch - Apple Support


Then update your iOS as outlined here:  Update your iPhone or iPad - Apple Support


We hope this helps.


Cheers!


3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Oct 22, 2023 12:27 PM in response to IljhaG

Hello IljhaG,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with accessing certain aspects of your iPhone in Settings. Have you tried restarting your iPhone? This simple step resolves a multitude of issues: Restart your iPhone - Apple Support


"How to restart your iPhone X, 11, 12, 13, or later


Press and hold either volume button and the side button until the power-off slider appears.


Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.


To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


If that doesn't resolve the issue, does your iPhone need updating to iOS 17.0.3? Do you have a recent backup for the data in your iPhone in iCloud or your computer? If not, we recommend that you create one as described here: How to back up your iPhone, iPad, and iPod touch - Apple Support


Then update your iOS as outlined here:  Update your iPhone or iPad - Apple Support


We hope this helps.


Cheers!


Reply

May 18, 2024 6:49 PM in response to IljhaG

Last week I created a gmail and a microsoft email accounts. Both accounts show what devices have signed into your account. Whenever I log in to these two accounts, they both show that I logged in on a Mac computer using Safari. I dont own a Mac computer and I dont use Safari.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I tell if my iphone is cloned?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.