Pc not recognising iOS 17.0.3 for DCIM

I have this weird problem. My pc recognises DCIM folders on older phone models and softwares but it doesn’t allow me to import photos on iOS 17.0.3. I have tried all the methods seen on the net. Can someone come up with a really foolproof solution to this?

iPhone 13 Pro Max, iOS 17

Posted on Oct 21, 2023 1:12 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2023 1:21 PM

Apple did not design the folder structure for your convenience, they structured it for the most efficient management of the photo database in the phone, because they don’t expect users to ever even look at it. Instead they provide several easy ways to transfer photos from the phone to a computer or other services. These ways are described here→Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support.


By far the easiest way is to enable iCloud Photos: Go to Settings/[your name]/icloud - Photos ON. This will transfer the existing photos to your iCloud account, then going forward in real time as they are taken meaning that you will never lose a photo should disaster strike. Once in iCloud you have options:

  • Log in to https://icloud.com/photos, where you can view them or download them to your computer
  • Enable iCloud Photos in your Mac System Preferences, and they will automatically sync to the Photos app on your Mac
  • Install iCloud for Windows, where you can view your photos on your PC and optionally transfer them to local storage on your computer.


Enabling iCloud photos also offers the option of saving smaller, lower resolution images on your phone to save space while still preserving the full resolution photos in iCloud. Just go to Settings/Photos - Optimize iPhone Storage to enable this feature.

2 replies
Question marked as Top-ranking reply

Oct 21, 2023 1:21 PM in response to HackandSlash

Apple did not design the folder structure for your convenience, they structured it for the most efficient management of the photo database in the phone, because they don’t expect users to ever even look at it. Instead they provide several easy ways to transfer photos from the phone to a computer or other services. These ways are described here→Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support.


By far the easiest way is to enable iCloud Photos: Go to Settings/[your name]/icloud - Photos ON. This will transfer the existing photos to your iCloud account, then going forward in real time as they are taken meaning that you will never lose a photo should disaster strike. Once in iCloud you have options:

  • Log in to https://icloud.com/photos, where you can view them or download them to your computer
  • Enable iCloud Photos in your Mac System Preferences, and they will automatically sync to the Photos app on your Mac
  • Install iCloud for Windows, where you can view your photos on your PC and optionally transfer them to local storage on your computer.


Enabling iCloud photos also offers the option of saving smaller, lower resolution images on your phone to save space while still preserving the full resolution photos in iCloud. Just go to Settings/Photos - Optimize iPhone Storage to enable this feature.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pc not recognising iOS 17.0.3 for DCIM

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.