Family member who is Sharing has died
I’m trying to update my payment method, but am unable because my husband was the original organizer of our Family Plan and he passed away 14 months ago. What are my options?
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User profile for user:
kamote0628
User level:
Community Specialist
Hi Belspring,
We're sorry for your loss.
You may be able to request access to a deceased family member's account.
You can learn more about it in the article below.
How to request access to a deceased family member's Apple account - Apple Support
If getting access to the account is not possible, we recommend that you team up with our Billing experts.
Our Billing experts are in a better position to answer billing-related questions.
You can use this link to reach out to them: Get Support
Take care!