Iphone unavailable, but I haven’t entered a wrong password

I got the ‘iPhone unavailable, try again in one minute’ message. When the minute was over it allowed me to input my password without any problem.

But according to all the support material that message is triggered by entering an incorrect password too many times. The thing is, I haven’t entered my password at all today, haven’t needed to, and I got the message in the middle of listening to a book, which was the only thing I’d been doing on the phone for over an hour. Does this mean someone was trying to break into my phone? I’m going to change the password just on general principles, but is there anything else I should do?

iPhone 12 mini, iOS 16

Posted on Oct 21, 2023 10:16 PM

Reply
3 replies

Oct 21, 2023 10:25 PM in response to historydoll

historydoll Said:

"Iphone unavailable, but I haven’t entered a wrong password"

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Troubleshooting a Locked iPhone:

Seems you have a locked iPhone. So, contact Apple Support. Refer to the following...


Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


Being Locked Out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 

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Iphone unavailable, but I haven’t entered a wrong password

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