iCloud Drive Storage

Why my iCloud Drive keeps increasing in size ? I have basic iCloud plan (5gb) and my iCloud Drive on device shows more than 20 gb. When I see what's there in it it shows only 42mb, but it occupies space on my phone more than 20 gb.


Can anyone help me with this ?

iPhone 14 Pro, iOS 17

Posted on Oct 21, 2023 10:18 PM

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1 reply

Oct 21, 2023 10:24 PM in response to jayrajani45

"iCloud Drive Storage : Why my iCloud Drive keeps increasing in size ? I have basic iCloud plan (5gb) and my iCloud Drive on device shows more than 20 gb. When I see what's there in it it shows only 42mb, but it occupies space on my phone more than 20 gb. Can anyone help me with this ?"

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Troubleshooting iCloud Plan Inconsistencies:


Contact Apple Support:

These seems to be some inconsistencies between your iCloud storage services. So, contact Apple Support to get this sorted. Perform a screensharing session with them, so they can see this firsthand, from YOUR perspective. If you have info in there that shouldn't be, then you might be at risk here for loss of data.


iCloud Plan Promotions:

Sometimes, Apple eMails promotions out, for 3 month subscriptions for Apple iCloud. So, view your Purchase history, to see what is shown:

View your Purchase History for the App Store, iTunes Store, and Other Apple Media Services - Apple Support


Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)



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iCloud Drive Storage

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