iPhone 15 pro charging issue

I am facing the issue of charging my iPhone 15 pro which purchase just month back and not able to find any solution at all

iPhone 15 Pro, iOS 17

Posted on Oct 21, 2023 11:20 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2023 6:28 PM

Hello girish164,


This page can help provide some suggestions that can resolve charging-related issues: If your iPhone or iPod touch won't charge - Apple Support


If your device charges slowly or won’t charge
Follow these steps and try again after each:
1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
4. Let your device charge for a half hour.
5. If your device is still unresponsive, force restart your device: 
* iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
* iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
* iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
6. Let your device charge for another half hour.
7. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.


This page can also help provide a note regarding charging via USB-C on the iPhone 15 models: Charge and connect with the USB-C connector on your iPhone 15 - Apple Support


Charge your iPhone
You can charge your iPhone with a USB-C cable and power adapter compliant with the USB-C standard, including USB Power Delivery — such as the cable that comes with your iPhone. These cables and power adapters are widely available from Apple and other manufacturers.
Connect the cable to the USB-C connector on your iPhone and to a compatible USB-C power adapter. Then plug the power adapter into a wall outlet.
If you have a 20W USB-C power adapter or higher-wattage USB-C power adapter — like the one that came with your Mac laptop — you can use it with your iPhone for faster charging. You can also charge your iPhone by connecting it to the USB-C port on your computer.


Cheers.

1 reply
Question marked as Top-ranking reply

Oct 22, 2023 6:28 PM in response to girish164

Hello girish164,


This page can help provide some suggestions that can resolve charging-related issues: If your iPhone or iPod touch won't charge - Apple Support


If your device charges slowly or won’t charge
Follow these steps and try again after each:
1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet. 
3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
4. Let your device charge for a half hour.
5. If your device is still unresponsive, force restart your device: 
* iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
* iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. 
* iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
6. Let your device charge for another half hour.
7. If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.


This page can also help provide a note regarding charging via USB-C on the iPhone 15 models: Charge and connect with the USB-C connector on your iPhone 15 - Apple Support


Charge your iPhone
You can charge your iPhone with a USB-C cable and power adapter compliant with the USB-C standard, including USB Power Delivery — such as the cable that comes with your iPhone. These cables and power adapters are widely available from Apple and other manufacturers.
Connect the cable to the USB-C connector on your iPhone and to a compatible USB-C power adapter. Then plug the power adapter into a wall outlet.
If you have a 20W USB-C power adapter or higher-wattage USB-C power adapter — like the one that came with your Mac laptop — you can use it with your iPhone for faster charging. You can also charge your iPhone by connecting it to the USB-C port on your computer.


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 15 pro charging issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.