Why can’t I remove payment from iPhone 11 Pro Max?
I am trying to download another app. But it keeps saying that I have active subscription and I don’t.
iPhone 11 Pro Max, iOS 16
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See -> Remove a payment method from your Apple ID
Remove a payment method from your Apple ID - Apple Support
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If you can't remove a payment method
If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.
- Do you have a subscription? You can cancel iCloud+ and cancel other subscriptions from Apple. When your subscription period is over, remove your payment method.
- If you're in a Family Sharing group and you use purchase sharing, the family organizer must have a payment method on file. If you're the family organizer, turn off purchase sharing, then remove the payment method.
- If you have an unpaid balance, you might not be able to remove a payment method. Instead, change your payment method.
- 👉 👉 If you still can't remove a payment method, contact Apple Support.