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My mobile soft aware not updated

Software not updated

iPhone 6s, iOS 13

Posted on Oct 22, 2023 1:50 AM

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Question marked as Best reply

Posted on Oct 22, 2023 2:07 AM

The iPhone 6 cannot update further then iOS 12.5.7 due to hardware limitations, that iPhone is too old to update any further.

If you have the iPhone 6S it can update to iOS 15.7.9

To do that, go to settings>General>software update and make sure that low power mode is turned off, and that you're connected to a wifi network.


If updating wirelessly Is not working, please update via a pc or Mac instead


Update your iPhone using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable On the iPhone 15 series, use an usb c to usb c cable.
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPhone passcode



Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable. On the iPhone 15 series, use an usb c to usb c cable.
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPhone passcode.


See this user tip I Authored for more reference about updating

Updating/upgrading your iPhone - Apple Community


2 replies
Question marked as Best reply

Oct 22, 2023 2:07 AM in response to azeem121

The iPhone 6 cannot update further then iOS 12.5.7 due to hardware limitations, that iPhone is too old to update any further.

If you have the iPhone 6S it can update to iOS 15.7.9

To do that, go to settings>General>software update and make sure that low power mode is turned off, and that you're connected to a wifi network.


If updating wirelessly Is not working, please update via a pc or Mac instead


Update your iPhone using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable On the iPhone 15 series, use an usb c to usb c cable.
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPhone passcode



Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable. On the iPhone 15 series, use an usb c to usb c cable.
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPhone passcode.


See this user tip I Authored for more reference about updating

Updating/upgrading your iPhone - Apple Community


My mobile soft aware not updated

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