I cloud music will not download

Using Windows 10 on A Dell Laptop. When opening I Tunes, my I cloud music will not turn on. And, none of my full library on my laptop will sync to my phone or I Pod.

Windows, Windows 10

Posted on Oct 22, 2023 2:31 AM

Reply
9 replies

Oct 25, 2023 5:23 AM in response to GMoney2312

Hello GMoney2312,


If you do not have an Apple Music or iTunes Match subscription, you would not be able to use iCloud Music Library in iTunes on your PC. This article has more information: Use iCloud Music Library on PC


If you are having issues syncing your saved music to your iPod, ensure you are following the steps outlined here: Use iTunes to sync your iPhone, iPad, or iPod with your computer


If you are getting a specific error when trying to sync music to your iPod, please provide more details so that we can continue to assist.


Cheers!





Oct 25, 2023 4:59 PM in response to GMoney2312

Hello GMoney2312,


If you have followed the steps in Use iTunes to sync your iPhone, iPad, or iPod with your computer - Apple Support, and the albums won't sync, delete the songs, restart your PC and iPhone, and try again.


For iTunes Purchases, you can use the steps in Redownload music – Apple Support, to download the music to your iPhone.


As for your question about the Apple Music subscription, no the music will disappear from your iPhone when the subscription is cancelled.


If you still have questions, reach out to Apple Support directly, as this may require closer guidance: Get Support




Cheers!



Oct 23, 2023 7:22 AM in response to GMoney2312

Hi GMoney2312,


Do you use iCloud to Sync Library on your iPhone?


When you enable Sync Library , do you receive an error?


If you already use Sync Library, enabling on new devices should match your library on each device.


Here's what to enable:

Use Sync Library with your Apple Music subscription


Do you subscribe to Apple Music? Which device has your library on it?


Thanks for using the Apple Support Communities.

Oct 25, 2023 6:27 PM in response to GMoney2312

Hey there GMoney2312,


We do mean to remove the content from your iPod. If you've purchased music from the iTunes Store, that is tied to your Apple ID, not your device, and therefore will be able to be downloaded again.


Moving forward, we think it would be helpful to partner you with Apple Support directly. They will be able to provide real-time, one-on-one support to get your music syncing as it should. You can reach them here: Get Support


Have a wonderful day.

Oct 25, 2023 4:50 PM in response to Ben_Z1

But what about this- I have music on my PC (Dell Laptop) that I have purchased or downloaded by CD and it will not move over to my I Phone 12 phone or I Pod completely. For example, I have every Steely Dan album on my PC but it will not sync over to my phone or I Pod.


If I get the Apple subscription service and then see it on my phone, will the content stay on my phone if I cancel the service later?


Thanks!



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I cloud music will not download

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