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Related Article: If you can’t send or receive email on your Mac

I can't delete a message in my inbox. I click trash and it goes away for a minute then appears back again in my inbox.

I discussed with with Apple Support and he said I should delete the message from Google rather than in Mail. That's a real pain and I never had to do that before.

Apple TV 4K, tvOS 16

Posted on Oct 22, 2023 7:00 AM

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Question marked as Best reply

Posted on Oct 23, 2023 8:56 AM

Hi EasyAnswersNow,


It sounds like your Google email keeps reappearing on your Mac. We know how important this is for you, and we will help get you to the right place to find a resolution. The first thing is to try the steps below. These simple steps can resolve issues like this.

Permanently delete emails

In the Mail app  on your Mac, do one of the following:
• Choose Mailbox > Erase Deleted Items, then choose an account.
• In the Mail sidebar, Control-click a Trash mailbox, then choose Erase Deleted Items.
You can set the “Erase deleted messages” option in Mail settings to have Mail permanently erase deleted messages for you at a specified time. See Change Mailbox Behaviors settings.

This info is located in the Mail User Guide here: Delete emails in Mail on Mac - Apple Support


All the best.



1 reply
Question marked as Best reply

Oct 23, 2023 8:56 AM in response to EasyAnswersNow

Hi EasyAnswersNow,


It sounds like your Google email keeps reappearing on your Mac. We know how important this is for you, and we will help get you to the right place to find a resolution. The first thing is to try the steps below. These simple steps can resolve issues like this.

Permanently delete emails

In the Mail app  on your Mac, do one of the following:
• Choose Mailbox > Erase Deleted Items, then choose an account.
• In the Mail sidebar, Control-click a Trash mailbox, then choose Erase Deleted Items.
You can set the “Erase deleted messages” option in Mail settings to have Mail permanently erase deleted messages for you at a specified time. See Change Mailbox Behaviors settings.

This info is located in the Mail User Guide here: Delete emails in Mail on Mac - Apple Support


All the best.



I can't delete a message in my inbox. I click trash and it goes away for a minute then appears back again in my inbox.

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