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I changed the Apple ID I was using on my iPad and can no longer access the ID. I factory reset my device and am now running into activation lock. I tried submitting the activation lock removal form but am getting denied. I filled out all of the information and provided the receipt but the are Saying I have not provided enough information. What more do I need?
iPad mini, iOS 9
See especially the last sentence of the area I highlighted.
See especially the last sentence of the area I highlighted.
Thanks for the help, I bought it from Best Buy which does not put the serial number on the receipts, but supposedly best buy support will be able to remove it for me.
Yes, that’s certainly the right approach.
Good luck!
Unable to get activation lock disabled on iPad
