Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to get activation lock disabled on iPad

I changed the Apple ID I was using on my iPad and can no longer access the ID. I factory reset my device and am now running into activation lock. I tried submitting the activation lock removal form but am getting denied. I filled out all of the information and provided the receipt but the are Saying I have not provided enough information. What more do I need?

iPad mini, iOS 9

Posted on Oct 22, 2023 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2023 11:57 AM

See especially the last sentence of the area I highlighted.


3 replies

Unable to get activation lock disabled on iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.