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Hello I need help emptying my AppStore wallet so I can change my country. Help me reset it to zero, please.

Hello all


When I try to add my new card, I have this message (Your payment method is not valid in this Store. Please enter another one.)


And also If I try to Change country / region have this message (Any Store credit balance you have must be spent before changing Stores)


Please fix this problem for me, I have in balance 0,05 £ Help me reset it to zero, please.


Thank you in advance.

Posted on Oct 22, 2023 4:28 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2023 1:07 AM

I have in balance 0,05 £


If you want to clear your Apple Account balance, it is depending on the amount:

1.

👉 If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field ❯Tell us what's happening❮

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)

 

 


1 reply
Question marked as Top-ranking reply

Oct 23, 2023 1:07 AM in response to djeghlil

I have in balance 0,05 £


If you want to clear your Apple Account balance, it is depending on the amount:

1.

👉 If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field ❯Tell us what's happening❮

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)

 

 


Hello I need help emptying my AppStore wallet so I can change my country. Help me reset it to zero, please.

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