Screen Time App Limits Resetting Randomly

set up app, limits and downtime for my teenager. App limits routinely reset back to no limit randomly. Downtime seems OK although it also resets sometimes. I need to know how to fix or if my teenager is somehow doing something behind the scenes. I don’t think so because I have reset my password a few times. Anyone out there can help?

iPhone 13 Pro Max, iOS 16

Posted on Oct 23, 2023 2:17 AM

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1 reply

Oct 24, 2023 7:15 AM in response to Natalia307

Hey Natalia307,


Thanks for using Apple Support Communities. Double-check the settings to ensure everything is set up correctly, including using a Screen Time Passcode using the following guide. You do mention changing your "password" but we're not sure if you meant your Apple ID password or the Screen Time Passcode: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


If everything appears to be set up correctly, we recommend reaching out to Apple Support to investigate this more with you: Get Support


Take care!

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Screen Time App Limits Resetting Randomly

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