Integral Crypto Dual encrypted USB not opening on MacBook

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Level 1

4 points

Integral Crypto Dual encrypted USB not opening on MacBook

I have an integral crypto dual FIPS 197 encrypted USB that I have been using for 5+ years successfully on a 2017 MacBook Air running High Sierra. The drive was initially formatted to run on Mac OS.

I updated my software to Monterey over the weekend and now when I try to open the USB only the windows execution files appear (and I have an error message saying windows applications cannot be opened on MacOS).

I have a lot of data on this drive that I don't want to lose. Is there a way for the drive to be openable in Monterey?

Posted on Oct 23, 2023 4:32 AM

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Answer 1

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stumpy1946

Level 3

593 points

Oct 23, 2023 9:34 AM in response to gibdp001

Given the nature of this drive, I think you need to talk to the developers. https://www.integralmemory.com/product/crypto-dual-fips-197-encrypted-usb-3-0/

They list certain models as Mac compatible, but given you bought the drive long before Monterey was released, it may not be Monterey compatible. There's no guarantee compatibility with macOS in 2017 means future macOS versions are compatible.

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Integral Crypto Dual encrypted USB not opening on MacBook

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