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User profile for user: gaylife69
gaylife69 Author
User level: Level 1
4 points

iPhone 14 Plus Randomly Restarts

Hello,


I am running the latest stable build of iOS 17 (iOS 17.0.3 as of now) and my iPhone keeps randomly restarting when I’m using it and sometimes randomly restarting while idle in my pocket. I’m not running a beta build of iOS, since I know that betas are known to cause problems. I’ve forced my iPhone to restart, checked for updates etc… I would like to note that I haven’t had this issue since before I installed iOS 17.0 on launch day. Does anyone have any advice? My iPhone is also covered by AppleCare+ with Theft and Loss.

iPhone 14 Plus, iOS 17

Posted on Oct 23, 2023 6:54 AM

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User profile for user: Mike_P1
Mike_P1
User level: Community Specialist

Posted on Oct 24, 2023 9:13 AM

Hi gaylife69,


It sounds like your iPhone is unexpectedly restarting. We know how important having a working iPhone is for you, and we will help get you to the right place to find a resolution.


The first thing to try is the steps listed in this support article. These steps can often resolve this type of issue:

• If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


If you need continued assistance, please get in touch with the Apple support team via this link: Get Support.


All the best.


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User profile for user: Mike_P1
Mike_P1
User level: Community Specialist

Oct 24, 2023 9:13 AM in response to gaylife69

Hi gaylife69,


It sounds like your iPhone is unexpectedly restarting. We know how important having a working iPhone is for you, and we will help get you to the right place to find a resolution.


The first thing to try is the steps listed in this support article. These steps can often resolve this type of issue:

• If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


If you need continued assistance, please get in touch with the Apple support team via this link: Get Support.


All the best.


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iPhone 14 Plus Randomly Restarts

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