The .mov files from our tricaster is mpeg2 and can't import into FCPX. Also doesn't get picked up by compressor and every file converter I tried doesn't work. Does anyone have any suggestions?
MacBook Air 13″, macOS 13.6
I ran production for TV stations that used Trickster switchers, and NewTek uses a very outdated version of QT files. I've had several broadcast engineers confirm this for me over the years. Why NewTek can't get on-board with Apple's advances is beyond me.
You'll have to transcode them to QT files AGAIN using HandBreak. That's about all there is to it. Trust me, years of experience with this very issue that frustrated me to no end.
Please give specific details of the device and the video format.
Open one example video with MediaInfo and post screenshots.
Could you post a small sample Tricaster .mov in some cloud service so we could have a closer look at the specs?
The device used is a tricaster mini - sdi. The only editing software it will open up in is Adobe Premiere Pro but I don't use that for editing. According to my research it's an mpeg2 recording and not supported by fcpx anymore.
Does it open in Quicktime Player? I don't expect it to, but if it did we'd be able to convert the file.
You can also try VLC, which is famous for being able to play back almost anything, but my quick search online suggests it too may fail with this one. Let us know, either way.
Did you try Handbrake?
Thank you BenB! You've confirmed my worst fears. I'll use an external recorder to record the live mix and keep the QT files of the individual camera feeds as a backup and convert them when required. I also see that apple's predictive text is changing tricaster to trickster..... nuff said Hahahahahaha
Tricaster .mov files not importing to FCPX
