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Trying to repurpose old iPad after wiping.

When going through the setup process it says the email address used on other devices "cannot be used to unlock this ipad". I have no idea what other email address it might be wanting!

Posted on Oct 23, 2023 8:43 AM

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Question marked as Top-ranking reply

Posted on Oct 23, 2023 8:59 AM

If you are repurposing an iPad - you should follow the guidance outlined here:

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Following this process will properly erase the iPad, removing all personal and sensitive information - and remove the Activation Lock that will otherwise cause difficulties.

2 replies
Question marked as Top-ranking reply

Oct 23, 2023 8:59 AM in response to keithfrombramley

If you are repurposing an iPad - you should follow the guidance outlined here:

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Following this process will properly erase the iPad, removing all personal and sensitive information - and remove the Activation Lock that will otherwise cause difficulties.

Trying to repurpose old iPad after wiping.

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