My iPhone won't update

My has gotten to the point where my phone will not automatically update anymore is there any suggestions on how I can get my phone updated


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 16

Posted on Oct 23, 2023 10:41 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2023 11:00 AM

See what happens when you go to settings>general>software update and make sure to connect to a wifi network and to turn off low power mode.


If you have an eligible iPhone for updating you can try and update via a pc or Mac if updating wirelessly is not working



Update your iPhone using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable On the iPhone 15 series, use an usb c to usb c cable.
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPhone passcode


Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable. On the iPhone 15 series, use an usb c to usb c cable.
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPhone passcode.


See this user tip I wrote about updating for further reference

https://discussions.apple.com/docs/DOC-250005397


1 reply
Question marked as Top-ranking reply

Oct 23, 2023 11:00 AM in response to taneen290

See what happens when you go to settings>general>software update and make sure to connect to a wifi network and to turn off low power mode.


If you have an eligible iPhone for updating you can try and update via a pc or Mac if updating wirelessly is not working



Update your iPhone using a Mac with macOS Catalina or higher

On a Mac with macOS Catalina or higher, you will use the finder in order to upgrade your iPhone. Make sure to Back up your device before starting the upgrade process.

On a Mac with macOS Catalina or later, you will follow the following steps:

  1. Open a finder window
  2. Connect your device to your Mac via a lighting to usb A or a lightning to usb c cable On the iPhone 15 series, use an usb c to usb c cable.
  3. Select your device in the left sidebar of the finder window
  4. click general, then click check for update
  5. Click download and update.
  6. If asked, enter your iPhone passcode


Update your iPhone via a Mac running macOS Mojave or earlier, or on a Windows PC

On macOS Mojave or earlier, or on a windows machine, we won't use the Finder to upgrade your iOS

Instead, we will use iTunes. Make sure to Back up your device before doing any update or upgrade to your phone.

  1. Open iTunes
  2. connect your device to the computer with an lightning to usb a or a lightning to usb c cable. On the iPhone 15 series, use an usb c to usb c cable.
  3. Click device button in the iTunes toolbar
  4. In the summary tab, click check for update
  5. Click download and update, follow The on screen instructions
  6. If asked, enter your iPhone passcode.


See this user tip I wrote about updating for further reference

https://discussions.apple.com/docs/DOC-250005397


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone won't update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.