Face ID is not working
"A problem was detected with the TrueDepth Camera. Face ID has been disabled."
I didn’t do anything with my phone no physical damage
iPhone 12, iOS 17
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
"A problem was detected with the TrueDepth Camera. Face ID has been disabled."
I didn’t do anything with my phone no physical damage
iPhone 12, iOS 17
sanam104 Said:
”Face ID is not working: ‘A problem was detected with the TrueDepth Camera. Face ID has been disabled.’ I didn’t do anything with my phone no physical damage”
———-
Troubleshooting Face ID
Overview these Two Links:
This is generally a hardware issue. If the unit's on an OS version older than 17.0.3, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.
(246120)
Face ID is not working