Related Article: If an alert says Face ID has been disabled on your iPhone or iPad Pro

Face ID not is not available on my iPhone

face ID assue Face ID is not aviable plz clear my Face ID i ruqest you plz accept my ruqest thnks


[Re-Titled by Moderator]

iPhone X, iOS 15

Posted on Oct 24, 2023 1:44 AM

Reply
Question marked as Apple recommended

Hello,


Apple has several documents helping you with Face ID.


This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> https://support.apple.com/iphone/repair


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support and this one Set up Face ID on iPhone - Apple Support

- including how to turn on



Posted on Oct 24, 2023 7:28 AM

3 replies
Question marked as Apple recommended

Oct 24, 2023 7:28 AM in response to hassanain80

Hello,


Apple has several documents helping you with Face ID.


This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> https://support.apple.com/iphone/repair


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support and this one Set up Face ID on iPhone - Apple Support

- including how to turn on



Oct 24, 2023 7:47 AM in response to hassanain80

According to Apple:

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.


As a result, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status.

Face ID not is not available on my iPhone

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