Apple ID greyed out

I can not click on my Apple ID at the top of the settings screen as it is greyed out.

also under Settings>screen time> privacy, I can access anything. The only code I always use with my phone doesn’t work. It’s a 4 digit number. I tried one other that I used to use and it didn’t work. I’m scared of getting locked out of my phone.

iPhone 11, iOS 16

Posted on Oct 24, 2023 5:44 AM

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Question marked as Top-ranking reply

Posted on Oct 24, 2023 7:19 AM

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


Read this support article for instructions on what to do if you forgot your Screen Time passcode --> If you forgot your Screen Time passcode - Apple Support


1 reply
Question marked as Top-ranking reply

Oct 24, 2023 7:19 AM in response to holland121

If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


Read this support article for instructions on what to do if you forgot your Screen Time passcode --> If you forgot your Screen Time passcode - Apple Support


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Apple ID greyed out

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