Why are my photos from my phone now downloading as win zip files? I'd like to revert to photos downloading as images.

I've always downloaded my photos from my phone to my computer via icloud. They used to download as images unless they were "live," in which case they downloaded as win zip files. Recently, all photos are downloading as win zip files. It's inefficient, creating more steps, and unnecessary . . . and very frustrating. Does anyone know how to revert to downloading as images as opposed to win zip files?

Posted on Oct 24, 2023 7:56 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2023 8:46 AM

Hello Brynkl,


It sounds like you are using a PC with Windows and iCloud. First, we'd suggest using iCloud Photos for your Windows PC: Set up and use iCloud Photos on your Windows PC


If you'd rather transfer the photos to the PC instead, then we'd use these steps for a solution: Transfer photos and videos from your iPhone or iPad to your Mac or PC


Import to your Windows PC

You can import photos to your PC by connecting your device to your computer and using the Windows Photos app:

1. Update to the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.

2. Connect your iPhone or iPad to your PC with a USB cable.

3. If asked, unlock your iOS or iPadOS device using your passcode.

4. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust or Allow to continue.

Then, visit Microsoft's website to learn how to import photos to the Windows Photos app in Windows 10 or Windows 11.

If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone or iPad before you import to your PC.

When you import videos from your iOS or iPadOS device to your PC, some might be rotated incorrectly in the Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.

If you want to ensure photos from your iOS or iPadOS device have the best compatibility with Windows 10 or Windows 11, try these steps:

1. On your iOS or iPadOS device, open the Settings app.

2. Tap Camera, then tap Formats.

3. Tap Most Compatible. From now on, your camera will create photos and videos in JPEG and H.264 formats.


Hoping this helps out.


Cheers.

1 reply
Question marked as Top-ranking reply

Oct 25, 2023 8:46 AM in response to Brynkl

Hello Brynkl,


It sounds like you are using a PC with Windows and iCloud. First, we'd suggest using iCloud Photos for your Windows PC: Set up and use iCloud Photos on your Windows PC


If you'd rather transfer the photos to the PC instead, then we'd use these steps for a solution: Transfer photos and videos from your iPhone or iPad to your Mac or PC


Import to your Windows PC

You can import photos to your PC by connecting your device to your computer and using the Windows Photos app:

1. Update to the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.

2. Connect your iPhone or iPad to your PC with a USB cable.

3. If asked, unlock your iOS or iPadOS device using your passcode.

4. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust or Allow to continue.

Then, visit Microsoft's website to learn how to import photos to the Windows Photos app in Windows 10 or Windows 11.

If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone or iPad before you import to your PC.

When you import videos from your iOS or iPadOS device to your PC, some might be rotated incorrectly in the Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.

If you want to ensure photos from your iOS or iPadOS device have the best compatibility with Windows 10 or Windows 11, try these steps:

1. On your iOS or iPadOS device, open the Settings app.

2. Tap Camera, then tap Formats.

3. Tap Most Compatible. From now on, your camera will create photos and videos in JPEG and H.264 formats.


Hoping this helps out.


Cheers.

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Why are my photos from my phone now downloading as win zip files? I'd like to revert to photos downloading as images.

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