Wrong phone number in Settings - Phone - My Number

Wrong phone number in Settings - Phone - My Number. It is correct EVERYWHERE else. It is grayed out so I can't change it. The number that I see under My Number is not shown anywhere else on the phone. I have followed other suggestions to turn off imessage and facetime. I have also changed my appleid password.

Posted on Oct 24, 2023 8:51 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2023 9:08 AM

Hi kym142,


Thanks for contacting Apple Support Communities!


We understand that the phone number listed in the Phone app for you is incorrect.


You will need to contact your cellular carrier to ensure that they've provisioned your iPhone for the correct phone number. They may even need to replace your SIM card or eSIM to reflect the correct phone number.


Kind regards.

1 reply
Question marked as Top-ranking reply

Oct 25, 2023 9:08 AM in response to kym142

Hi kym142,


Thanks for contacting Apple Support Communities!


We understand that the phone number listed in the Phone app for you is incorrect.


You will need to contact your cellular carrier to ensure that they've provisioned your iPhone for the correct phone number. They may even need to replace your SIM card or eSIM to reflect the correct phone number.


Kind regards.

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Wrong phone number in Settings - Phone - My Number

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