Iphone 8 has frozen compass

The compass will not move and I can't find anywhere to recalibrate it. Have reset the phone several times with not positive results.

Windows, Windows 10

Posted on Oct 24, 2023 12:11 PM

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2 replies

Oct 24, 2023 2:03 PM in response to rustylov

It sounds like the compass hardware is failing on your device.

I would recommend you contact Apple support via chat or phone and have them run diagnostics. Shouldn't be free of charge unless you decide to proceed with a repair or replacement, if that's even needed.

rustylov Author

Level 1

4 points

Oct 24, 2023 8:13 PM in response to lil-Sebastian13

I turned the "true north" button off and now it works!

Iphone 8 has frozen compass

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