Primary vs Personal

I just upgraded from an iPhone 7 to a 14. It appears that there is a Primary line, which I cannot seem to change, and a Personal line, which has my phone number listed.


I have messages associated with the Primary line, that I cannot get. When I make a call, it defaults to the Primary line, which doesn't work.


Why are there two lines? Is this because my phone lines are through my business?

I think this is why my phone wouldn't sync or recognize my watch, iPad mini, or iPad pro.


How do I either add my phone number to the primary line, or make the personal line the default.



iPhone 14, iOS 17

Posted on Oct 24, 2023 3:06 PM

Reply
1 reply

Oct 24, 2023 3:30 PM in response to MissMaeB

MissMaeB wrote:

I just upgraded from an iPhone 7 to a 14. It appears that there is a Primary line, which I cannot seem to change, and a Personal line, which has my phone number listed.

I have messages associated with the Primary line, that I cannot get. When I make a call, it defaults to the Primary line, which doesn't work.

Why are there two lines? Is this because my phone lines are through my business?
I think this is why my phone wouldn't sync or recognize my watch, iPad mini, or iPad pro.

How do I either add my phone number to the primary line, or make the personal line the default.


ask your phone carrier

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Primary vs Personal

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