I updated but I’m still not able to update apps
It is saying that there is a billing problem with a family members previous purchase
iPhone 6s Plus, iOS 10
It is saying that there is a billing problem with a family members previous purchase
iPhone 6s Plus, iOS 10
Hi mariella276,
We appreciate you reaching out to us.
Updating the payment method may help resolve most of the billing-related issues.
If you are part of a Family Sharing group, please ask the Organizer to try the steps in the article below.
If you need to change or update your Apple ID payment method - Apple Support
If you are using an iPhone 6s Plus that is still on iOS 10, we recommend that you check for an iOS update after the billing issue is resolved.
Update your iPhone or iPad - Apple Support
Then, you can use the steps in the article below as a guide to update your apps.
How to manually update apps on your Apple device - Apple Support
Take care!
Hi mariella276,
We appreciate you reaching out to us.
Updating the payment method may help resolve most of the billing-related issues.
If you are part of a Family Sharing group, please ask the Organizer to try the steps in the article below.
If you need to change or update your Apple ID payment method - Apple Support
If you are using an iPhone 6s Plus that is still on iOS 10, we recommend that you check for an iOS update after the billing issue is resolved.
Update your iPhone or iPad - Apple Support
Then, you can use the steps in the article below as a guide to update your apps.
How to manually update apps on your Apple device - Apple Support
Take care!
I updated but I’m still not able to update apps