MacBook Air not providing me the option to reset my password

Hi I just got a new MacBook Air. I have been trying to login but I can not. I have follow the recommendations about entering a password up to three times until I see the option to reset the password. My problem is that I don’t get the option to reset the password. I try and try and restart it but that option does not appear on the screen


[Re-Titled by Moderator]

Posted on Oct 24, 2023 4:33 PM

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Posted on Oct 25, 2023 1:52 PM

Hi there


Please see this link and follow the instructions provided to see if you can reset your Macos login password this way


https://support.apple.com/en-us/HT212190


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MacBook Air not providing me the option to reset my password

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