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How do I unsubscribe from Rock Identifier: Stone ID"

I downloaded this Rock Identifier: Stone ID app on my iPhone and paid for one year in September 2022. Forgetting to cancel prior to the renewal I was charged for the following year's subscription even though I have deleted the app. How do I unsubscribe from this app so I don't get charged for this unused app in September of 2024? Again the app that I don't need or use it any longer is "Rock Identifier: Stone ID".

iPhone SE (3rd generation)

Posted on Oct 24, 2023 6:59 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2024 5:44 AM

I have tried your suggestion and cannot find anywhere to cancel the subscription to Rock identifier. It says that this app expires on 28th February. and then it says “renew here” Does that mean that it doesn’t automatically renew?

6 replies

Oct 25, 2023 2:09 PM in response to Steve_C_Teach

Hello Steve_C_Teach,


We'll be happy to help in Apple Support Communities.


Using your iPhone:

1 - Go to Settings

2 - Tap on your name

3 - Subscriptions

4 - Tap on the subscription you are wanting to cancel

5 - Tap the option "Cancel Subscription"


You can find details of the above steps here: If you want to cancel a subscription from Apple - Apple Support.



Take care!

How do I unsubscribe from Rock Identifier: Stone ID"

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