User profile for user: A_manda726
A_manda726 Author
User level: Level 1
41 points

I mistakenly scratched off the code on my Apple gift card

I bought an Apple gift card worth of $100 and mistakenly scratched of. Code and I need the code

iPhone 7 Plus, iOS 15

Posted on Oct 24, 2023 11:07 PM

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User profile for user: Ingo2711
Ingo2711
User level: Level 10
80,091 points

Posted on Oct 24, 2023 11:16 PM

You should contact the official Apple Support about this:


...

Contact Apple Support


Contact Apple Support.

You might need to provide:

  • An image of the full front and back of your card.
  • A sales receipt showing when your card was purchased.
  • The serial number from your card. 

...

...

copied from:If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

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User profile for user: zamanalisandhu07
zamanalisandhu07
User level: Level 1
19 points

Dec 3, 2023 3:21 PM in response to A_manda726

If you've accidentally scratched off the code on your Apple gift card and it's no longer readable, it can be challenging, but there are a few steps you can take to try to resolve the issue:


1. **Contact Apple Support:**

- Visit the Apple Support website (https://support.apple.com/).

- Navigate to the "Contact Apple Support" section.

- Select the option to talk to an Apple Support representative.

- Explain the situation and provide any information you have about the gift card. They may be able to assist you further.


2. **Visit an Apple Store:**

- If there's an Apple Store nearby, you can visit the store and explain the situation to an Apple representative. Bring the physical gift card with you as proof of purchase.


3. **Check the Receipt or Email Confirmation:**

- If you have the receipt or email confirmation for the purchase of the gift card, it may contain information that can help Apple verify the purchase.


4. **Provide Additional Information:**

- When contacting Apple Support, be prepared to provide any additional information related to the gift card purchase, such as the date and location of purchase.


5. **Check with the Retailer:**

- If the gift card was purchased from a specific retailer, you may want to contact the retailer's customer support. They might be able to assist or provide guidance on how to resolve the issue.


Keep in mind that Apple's policies regarding lost or damaged gift cards may vary, and the success of resolving the issue depends on the specific circumstances. Providing as much information as possible about the purchase will increase your chances of receiving assistance.


It's important to act promptly when you discover the issue, as delays may impact the ability to resolve the problem. If you have the physical card and any supporting documentation, it's a good idea to have those materials on hand when reaching out to Apple Support or visiting an Apple Store.


[Edited by Moderator]

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I mistakenly scratched off the code on my Apple gift card

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