Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Related Article: If your Apple ID is locked or disabled

My Apple ID is locked for security reasons and I can not reset my password

My Apple ID is locked for security reasons and I can not reset my password

iPad, iPadOS 15

Posted on Oct 25, 2023 8:44 AM

Reply
Question marked as Best reply

Posted on Oct 25, 2023 8:48 AM

If a message says your Apple ID is locked or disabled "for security reasons", the document If your Apple ID is locked or disabled - Apple Support directs you to reset your password as outlined in this article ➞ If you forgot your Apple ID password - Apple Support

If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period, as outlined in this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support


You do not provide the important information as to why you cannot reset your password.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


1 reply
Question marked as Best reply

Oct 25, 2023 8:48 AM in response to sarv128

If a message says your Apple ID is locked or disabled "for security reasons", the document If your Apple ID is locked or disabled - Apple Support directs you to reset your password as outlined in this article ➞ If you forgot your Apple ID password - Apple Support

If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period, as outlined in this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support


You do not provide the important information as to why you cannot reset your password.


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (go to this document: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.


My Apple ID is locked for security reasons and I can not reset my password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.