charging

Hello! The phone has such a problem, the phone discharges while charging. The power supply and charging are original, it started after it was charged a couple of times with non-original products. After restarting the phone, it all passes. The phone is new, it's less than a month old.

iPhone 11, iOS 17

Posted on Oct 25, 2023 8:59 AM

Reply
1 reply

Oct 26, 2023 8:51 AM in response to dari20q

Hey there dari20q,


For charging issues on your iPhone, try using the steps in the link below to troubleshoot and correct the issue:


If your iPhone or iPod touch won't charge - Apple Support


If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.


Take care!


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charging

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