Hello, my phone model number is MLVE3KH/A(A2638) which based on information by apple was produced for China/South Korea region . But my phone came with only one slot in the SIM card tray, so I can’t use two SIMs. The phone also comes with an EID and 2 imei codes (physical sim and available sim) which is used for identification of eSIM compatible phones. Please help me !
iPhone 13 Pro, iOS 16
Hey there orkhan_gurbanzade,
Thanks for reaching out to the Apple Support Communities.
Based on the information you've provided, we'd recommend reaching out to Apple Support directly at this link here: Get Support - Apple
They'll be the best option to take a closer look into this particular issue from here.
Take care.
Hey there orkhan_gurbanzade,
Thanks for reaching out to the Apple Support Communities.
Based on the information you've provided, we'd recommend reaching out to Apple Support directly at this link here: Get Support - Apple
They'll be the best option to take a closer look into this particular issue from here.
Take care.
Hello Chris_V89, I appreciate you answering on this. Apple support is unavailable where I am from(Azerbaijan). Any idea how can I reach out to them?
Add ESim option not showing on iphone 13 pro
