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Face ID on new iPhone 15 Pro Max isn't working as expected

I have been trying to add facial id since I bought the new iPhone 15 Pro Max. For some reason, that feature is not working on my phone right now. My name is Kenneth * ********. ***-***-****, ***********@*****.***


[Edited by Moderator]

iPhone 6 Plus, iOS 12

Posted on Oct 25, 2023 4:23 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2023 12:19 PM

Thanks for posting in the Apple Support Communities bravobuick,


The following page offers guidance to help you get started: Set up Face ID on iPhone - Apple Support


If you're encountering an issue, this page may provide a solution: If Face ID isn't working on your iPhone or iPad Pro


If you need more help, providing more information and contact may increase the chances that you'll get a specifically relevant and helpful response from the community.


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 26, 2023 12:19 PM in response to bravobuick

Thanks for posting in the Apple Support Communities bravobuick,


The following page offers guidance to help you get started: Set up Face ID on iPhone - Apple Support


If you're encountering an issue, this page may provide a solution: If Face ID isn't working on your iPhone or iPad Pro


If you need more help, providing more information and contact may increase the chances that you'll get a specifically relevant and helpful response from the community.


Cheers!

Face ID on new iPhone 15 Pro Max isn't working as expected

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