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iPhone 15 Screen Scratching Easily?

I've had my new iPhone since launch date and only just noticed a tiny scratch in the top right of the screen. It's not minor as I can feel it by running my nail along the screen and just very confused where it's come from. I always have the phone by itself in my pocket and haven't dropped it or anything similar at all.


Compare that to my previous iPhone 12 Pro Max which I never had a screen protector on and it's been dropped a handful of times with not a single scratch on the screen.


I don't have a screen protector atm so technically my fault, but I'm struggling to understand what could have scratched it so easily.


[Edited by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Oct 25, 2023 7:54 PM

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Posted on Oct 27, 2023 12:14 PM

Ive had mine since launch, I also have had every iPhone ever, never wore a case or screen protector, I dropped those hundreds of times and never got scratches. My iPhone 15 Pro Max has more scratches on it in 1 month with 0 drops than any phone ive ever had in my life, my entire screen is deep scratches. it is terrible.

235 replies

Oct 25, 2023 7:58 PM in response to christianfromguernsey

There are loads of things in pockets. Laundry soap crystalizes when it gets dried in a dryer. The world is full of sand and some can be in your pockets as well. To spend a lot of money on a phone and not spend a few dollars on a screen protector is just an unprotected screen waiting to be scratched. I would never keep my iPhone in my pants pocket.


Since cosmetic damage is not covered under iPhone warranty, put a decent screen protector on it, which will likely hide the scratch you've gotten and prevent future scratches.

Nov 26, 2023 6:29 PM in response to lobsterghost1

I’ve had an iPhone 3G, 4, 5, 6, 7, XS, 12, and 14. Many of which I dropped multiple times caseless. Not once did I get a deep groove in the glass like this 15 has. Just an observation to share with the group. Again, marketing terms on the website don’t account for quality control. If this issue is wide spread, I’d like to make my experience known. Is that alright?

Dec 27, 2023 7:23 PM in response to christianfromguernsey

I have been using the new 15 for 1 day and noticed a scratch already when I went to put the screen protector on. It’s small, but obvious, and I have literally been using it while sitting on the couch for most of the day (Christmas afternoon/ evening) and stuck it in the pocket of a pair of sweatpants when I took my son to the doctor. One day, no drops or putting it on any hard surfaces, and already more scratches than the XR I just upgraded from after 5 years- and bought pre-owned!

Dec 29, 2023 12:32 PM in response to amit1114

Apple is not using an inferior screen in the iPhone 15 series and neither have your pant's fabric crystallized 😂. Unlike your 11, the 15 series is using a Ceramic Shield front display panel which means its will be a lot more difficult to break as it’s more shatter resistant. More shatter resistance however means it scratches more easily as the display is ‘stiffer or firmer’ compared to your 11s display. Hope this response eased your concerns and enjoy your 15.

Jan 1, 2024 4:04 AM in response to christianfromguernsey

I just got my iphone 15pro days ago and it literally has not left my house and yet there is a deep scratch on the display I had my iphone 12pro for 3 years never had a screen protector and had one light scratch and that was from it falling off my lap getting out of the car falling onto concrete. I did notice the 15 pro is lighter than the 15 pro and both are the same size but tapping on the screen the 12 seems more like glass and the iphone 15 like plastic. some heads up would have been nice I would have bought a screen cover. Granted my iphone 3 did shatter falling off the sofa onto a wood floor so they have come a long way but this is a step backwards and I believe these have a coating of some sort so polishing may not be an option. This will bug me for years.

Jan 25, 2024 12:19 PM in response to christianfromguernsey

I bought my iPhone 15 Pro on December 21 and cleaned my screen for the first time on January 24. What I thought was a thin strand of fruit fiber is actually a deep and distracting scratch! The scratch is so pronounced that I can feel it with my finger nail. As I run my finger nail across the scratch the screen feels like it’s plastic. I initially assumed Apple shipped my phone with a thin removable plastic film covering my screen. But unfortunately that was not the problem. The iPhone 15 Pro screen is soft and easily scratched.

I carried my iPhone 10xr in my pocket daily for 5 years, regularly engaged in physically challenging outdoor activities, and did not have a single noticeable scratch on the screen. My 15 Pro screen is not as scratch resistant as my 10xr’s screen. I hope Apple offers replacement quality screens at no cost to owners. 

iPhone 15 Screen Scratching Easily?

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