Unable to connect messages and FaceTime
Unable to sign in to iMessage for the past two hours, unsuccessfully tried
iPad mini 6, iPadOS 16
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Try a forced-restart of your iPad - as this will often clear as isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
- Press and quickly release the volume button nearest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button.
- When the Apple logo appears, release the top button.
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the issue is not resolved with a restart, this support page provides information for resolving issies with FaceTime and Messages:
If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support
Should you be unable to resolve the problem yourself, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044