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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Series 7 Apple Watch. After 10.1 update my battery only lasts a few hours. I can literally watch the percentage go down. Rebooted the watch. Shut off background app refresh after advised by a friend. Still drains ridiculously fast. It’s essentially useless now. I’m out of ideas. Anyone else have this problem? This is crazy.
My watch used to last two days, even with me running an hour a day. I no longer run and now it drains faster. I have to put it on the charger overnight and again mid-day. Normally, it takes about an hour to charge. But there are days that it takes up to five hours to hit 100%. I haven’t added anything or changed any settings since I got it almost two years ago.
Same issue. Appple Watch series 8. Went to bed with 100% battery and woke up with a dead watch. Reset my watch 3 times from back up. Still drained to 20% in under an hour. Apple support had me reset my watch without using a backup. Still drained insanely fast. 77% to 63% in 30 mins. Called Apple support again. After running a diagnostic test, they said the hardware was fine and it was a software issue. They have NO fix except for me to wait for the next update and hope if fixes the battery issue. My watch is useless at this point.
My Ultra2 drained from 85 to 23 in like 3 hours! And then from 74 to 22 in like 2! And it was on the charger for hours to get it to 74% only for it to drain so low that I just left it at home because what’s the point? I mean this is a practically brand new $800+ watch and I can’t even use it right now. We need this fixed immediately!
This 10.1 is a trash update! Apple Watch 8, full battery to dead in less than 6 hours. I can feel the heat dissipating from the watch against my wrist this crap is running up the CPU so high unnecessarily. Somebody’s API call is messing up. Rebooted. Reset. Nothing. Still burning up that battery.
Someone posted that they deleted the Mobyface app from their watch and it fixed the issue. I deleted it and all other non-Apple apps from the watch and it has gone back to working normally.
If you haven't already, it is worth trying and I hope it works for some of you as this is a super irritating issue.
Just an update on this post. I found a solution that worked for me. It probably won’t be a solution for others as this seems to be a bit if a mystery on why this happened.
The short story: I deleted all those third party watch face apps. That fixed it.
The longer version: First thing I did after having the watch off all night was reset it as new. Took awhile because the battery drained really fast while it was repairing. Had to wait for it charge back up so it could finish. Honestly, it was a waste of time. The watch wouldn’t even charge. Stayed at between 15 and 17 percent.
In one of these threads here someone mentioned removing the watch face apps ( it was either Facer or Moby Face) so on my iPhone I deleted all of them (I had four) and waited. My watch was at 100% within a half hour. And it was cool to the touch. Not hot. It is now about 7 1/2 hours later and I’m down to 74%. Which is normal. I expect it to be better tomorrow because I won’t be fiddling with it as much. This also solved another problem (which I posted in another thread) The iPhone Watch App was misbehaving. All changes made to any of the faces, added faces or deleted faces wouldn’t sync over. I couldn’t even change faces from the app. This fixed that too.
Not sure why these app made this mess. Bad code. Not updated for watchOS 10. Who knows. But if you have these apps try deleting them.
edit: Seems to be what others are saying. Delete those apps. That should do it. But like I said. Might not work for everyone.
If anyone has the Moby Fox app delete it. Before my watch wouldn’t charge above 75 percent and would be hot.
Removed from charger dropped to 60 simply checking it. Deleted Moby Fox app placed on charger and within 2-3 minutes it was at 81.
Watch is now cool and is fully charged. I hope this works until they can fix whatever they broke with this update.
Based on my experience and many hours trying to resolve this battery drain issue, with Apple support, since 10.0, it appears Apple does not care to resolve this in a timely and effective manner. However, they would be happy to sell me a new watch to replace the one watchOS 10 broke. Be sure to give them your feedback at Feedback - Watch - Apple
Indeed I know, first hand, how difficult it is to develop software and how critically important it is to provide prompt solutions and easy rollback for those cases where a solution is not immediately available. Those users who are not satisfied with watchOS 10 should be sure to provide multiple feedback notes to Apple at Feedback - Watch - Apple, because the people on this forum are not Apple insiders who's responsibility and livelihood depends on fixing code nor addressing potentially systemic subset hardware issues.
justacustomer wrote:
Indeed I know, first hand, how difficult it is to develop software and how critically important it is to provide prompt solutions and easy rollback for those cases where a solution is not immediately available. Those users who are not satisfied with watchOS 10 should be sure to provide multiple feedback notes to Apple at Feedback - Watch - Apple, because the people on this forum are not Apple insiders who's responsibility and livelihood depends on fixing code nor addressing potentially systemic subset hardware issues.
I'm probably the person who gave you the feedback link.....
I have seen some people have success with watchOS 10 by removing 3rd party apps from the watch AND phone, resetting the watch, and NOT restoring from a backup. If that does not help contact Apple support directly and set up a chat, phone, or in-person support appointment. Also tell Apple what happened at Feedback - Watch - Apple
Good Luck!
Apple on Tuesday released watchOS 10.1.1 which provides important bug fixes and addresses an issue that could cause the battery to drain more quickly for some users.
For information on the security content of Apple software updates, please visit this website: Apple security releases - Apple Support
Using the Feedback link is the only way to make Apple aware of these issues, since Apple does not follow these user to user discussions.
Feedback - Apple Watch - Apple
If your watch is still under warranty, getting in touch with the official Apple Support and asking them to diagnose your Apple Watch online would be one way to rule out a hardware issue.
Contact Apple for support and service - Apple Support
For some users the battery life went back to normal after unpairing the watch, paring it again, and setting it up as a new watch, instead of restoring it from the latest backup.
Let Apple know directly about it by using the Feedback:
Feedback - Apple Watch - Apple
This is the only way to make them aware of the fact, that the issue is still existing for some users.
Also include details about your Apple Watch model.
Chadley76 wrote:
My watch has died twice today after full charge. The second time the battery drained within about 15 minutes
Contact Apple and arrange for them to evaluate your watch:
Genius Bar Reservation and Apple Support Options - Apple
Apple does not read this user-to-user technical support forum for feedback.
But you can send Apple feedback via:
If enough users send feedback, it is more likely a decision maker will see it, and maybe take action.
Apple Watch battery drains super fast after 10.1 update.
