Email alias create error

Question

Email alias create error

I am trying create a email alias on mobile iOS settings iCloud email (3 remaining) and on iCloud website (2 remaining) weird it says different remaining number though, anyway on iOS it says server error please try again later and on web cannot save alias.

I see lot of people for long time having same problem and I am wondering if someone contacted support and was able to fix it as I don’t see how can they help as looks more a developers fix.

Will appreciate if anyone knows a way around it.

Thank you

iPhone 14 Pro

Posted on Oct 26, 2023 1:03 AM

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Answer 1

ShannonM1

Community Specialist

Oct 27, 2023 6:54 AM in response to Thebestplacehere

Hello Thebestplacehere,

There can be numerous causes. Firstly, per Add and manage email aliases for iCloud Mail on iCloud.com - Apple Support, "The text you provide becomes the email address (alias@icloud.com). An alias must contain between 3 and 20 characters." So make sure that you're not entering a full email, just the alias. Additionally, they can't be ones already in use, such as linked to an existing Apple ID.

Cheers!

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Answer 2

JColetta

Level 1

8 points

Apr 8, 2024 10:55 AM in response to Thebestplacehere

I’ve got the same problem today and found you’d already posted the issue. I don’t see any useful resolutions though, did you ever resolve it?

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Email alias create error

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