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My iPhone 12 keeps turning off by itself after iOS 17 update

hi i have been having a lot of issues with the new ios 17 update but the most affecting issue is that my phone keeps turning off by itself and sometimes restart but the worst part is that sometimes it wont even turn on for an hour . This issue is still continuing even after the ios 17.1

Any ideas why


[Re-Titled by Moderator]

iPhone 12, iOS 17

Posted on Oct 26, 2023 7:46 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2023 7:51 AM

It could be a hardware (Battery? Digitizer? Other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Oct 26, 2023 7:51 AM in response to erduan224

It could be a hardware (Battery? Digitizer? Other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.


I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPhone 12 keeps turning off by itself after iOS 17 update

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